Golf Travel Privacy Policy

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The Bespoke Golf Travel Group (“we”, “us”, “our”) is committed to protecting and respecting your privacy through our privacy policy.

This Privacy Policy explains how we collect, use, and protect your personal information when you utilize our golf travel services or contact us regarding your inquiries.

1. Who We Are

The Bespoke Golf Travel Group

Business Address:  

Unit 15, Peartree Farm  

Peartree Lane  

Welwyn Garden City  

Hertfordshire  

AL7 3UW  

United Kingdom

Email:  

info@thebespokegolftravelgroup.co.uk

2. What Information We Collect

We may collect and process the following information:

- Name  

- Email address  

- Telephone number  

- Travel preferences  

- Enquiry details submitted through our website forms  

- Booking-related information  

- Technical website usage data including IP address, browser type, and pages visited

3. How We Use Your Information

We utilize your information to:

- Respond to enquiries  

- Provide golf travel quotations and booking assistance  

- Manage customer relationships  

- Improve our website and services  

- Send relevant travel updates or marketing communications where consent has been provided  

- Maintain internal business records

We only collect information that is relevant and necessary for these designated purposes.

4. Marketing Communications

If you choose to opt in, we may contact you with:

- Golf travel offers  

- Destination updates  

- Company news  

- Promotional communications

You can unsubscribe or withdraw consent at any time by contacting us or using the unsubscribe link included within our marketing emails.

We do not sell or share your personal information with third-party marketers.

5. Legal Basis For Processing

Under UK GDPR, we process personal data on the following lawful bases:

- Consent  

- Legitimate business interests  

- Contractual necessity where relevant to booking enquiries and travel arrangements

6. CRM & Data Storage

We employ third-party systems including:

- Zoho CRM  

- Zoho Forms  

to securely manage enquiries and customer communications while ensuring personal information security.

Your information may be securely stored within these systems for business administration and customer service purposes.

7. Payments

Where payments are required, we may use secure third-party payment providers including:

- Stripe  

We do not store full payment card details on our website or internal systems.

8. Cookies & Tracking Technologies

Our website may utilize cookies and tracking technologies including:

- Google Analytics  

- Meta/Facebook Pixel  

These tools assist us in understanding website usage and enhancing our marketing performance.

You can control cookie settings through your browser preferences.

9. Sharing Information

We may share information where necessary with:

- Golf resorts  

- Hotels  

- Transport providers  

- Payment providers  

- Technology providers supporting our business operations

We only share the information required to deliver services or support legitimate business operations.

10. Data Retention

We retain personal information only for as long as reasonably necessary for:

- Customer service  

- Legal  

- Accounting  

- Business administration purposes.

11. Your Rights

Under UK GDPR, you have the right to:

- Access your personal data  

- Correct inaccurate information  

- Request deletion of your information  

- Withdraw consent  

- Object to processing  

- Request data portability where applicable

To exercise any of these rights, please contact us at:

info@thebespokegolftravelgroup.co.uk

12. Data Security

We take appropriate technical and organisational measures to protect your information from unauthorized access, misuse, or disclosure, ensuring personal information security.

13. Changes To This Policy

We may update this Privacy Policy periodically, and any updates will be published on this page.

14. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact:

The Bespoke Golf Travel Group  

info@thebespokegolftravelgroup.co.uk