Privacy Policy

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The Bespoke Golf Travel Group (“we”, “us”, “our”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use and protect your personal information when you use our website or contact us regarding golf travel services.

The Bespoke Golf Travel Group

Business Address:
Unit 15, Peartree Farm
Peartree Lane
Welwyn Garden City
Hertfordshire
AL7 3UW
United Kingdom

Email:
info@thebespokegolftravelgroup.co.uk

We may collect and process the following information:

• Name 
• Email address 
• Telephone number 
• Travel preferences 
• Enquiry details submitted through our website forms 
• Booking-related information 
• Technical website usage data including IP address, browser type and pages visited 

We use your information to:

• Respond to enquiries 
• Provide golf travel quotations and booking assistance 
• Manage customer relationships 
• Improve our website and services 
• Send relevant travel updates or marketing communications where consent has been provided 
• Maintain internal business records 

We only collect information that is relevant and necessary for these purposes.

If you choose to opt in, we may contact you with:

• Golf travel offers 
• Destination updates 
• Company news 
• Promotional communications 

You can unsubscribe or withdraw consent at any time by contacting us or using the unsubscribe link included within marketing emails.

We do not sell or share your personal information with third-party marketers.

Under UK GDPR, we process personal data on the following lawful bases:

• Consent 
• Legitimate business interests 
• Contractual necessity where relevant to booking enquiries and travel arrangements 

We use third-party systems including:

• Zoho CRM 
• Zoho Forms 

to securely manage enquiries and customer communications.

Your information may be securely stored within these systems for business administration and customer service purposes.

Where payments are required, we may use secure third-party payment providers including:

• Stripe 

We do not store full payment card details on our website or internal systems.

Our website may use cookies and tracking technologies including:

• Google Analytics 
• Meta/Facebook Pixel 

These tools help us understand website usage and improve marketing performance.

You can control cookie settings through your browser preferences.

We may share information where necessary with:

• Golf resorts 
• Hotels 
• Transport providers 
• Payment providers 
• Technology providers supporting our business operations 

We only share information required to deliver services or support legitimate business operations.

We retain personal information only for as long as reasonably necessary for:

• customer service, 
• legal, 
• accounting, 
• and business administration purposes. 

Under UK GDPR, you have the right to:

• Access your personal data 
• Correct inaccurate information 
• Request deletion of your information 
• Withdraw consent 
• Object to processing 
• Request data portability where applicable 

To exercise any of these rights, please contact us at:

info@thebespokegolftravelgroup.co.uk

We take appropriate technical and organisational measures to protect your information from unauthorised access, misuse or disclosure.

We may update this Privacy Policy periodically. Any updates will be published on this page.

If you have any questions regarding this Privacy Policy or how your information is handled, please contact:

The Bespoke Golf Travel Group
info@thebespokegolftravelgroup.co.uk